Effective Date: November 23, 2025

ICONIC MEN PRO BARBER SUPPLY
Unit #7, 6201 Hwy 7, Woodbridge, ON L4H 0K7

All Sales Are Final

ALL SALES ARE FINAL. ICONIC MEN PRO BARBER SUPPLY does not accept returns, offer refunds, or provide exchanges under normal circumstances.

By completing a purchase on our website, you acknowledge and agree to this policy.

No Returns or Exchanges

We do not accept returns or exchanges for any of the following reasons:

  • Change of mind
  • Incorrect product ordered by customer
  • Product does not meet expectations
  • Dissatisfaction with product performance
  • Unused or unopened products
  • Product compatibility issues

Our Right to Accept Returns

While all sales are final, ICONIC MEN PRO BARBER SUPPLY reserves the right to accept returns or issue refunds on a case-by-case basis at our sole discretion.

Any decision to accept a return:

  • Is made entirely at our discretion
  • Does not create any future obligation
  • May be subject to conditions such as restocking fees or return shipping charges
  • Does not waive this all-sales-final policy

Customers should not expect returns or refunds to be accepted.

Damaged or Defective Products

If you receive a product that is damaged during shipping or has a manufacturing defect:

  • Contact us immediately (within 48 hours of delivery recommended)
  • Provide clear photos showing the damage or defect
  • Include your order number and description of the issue

We will review your claim and may, at our discretion:

  • Replace the damaged or defective product
  • Issue a store credit
  • Provide another appropriate solution

This applies only to products damaged in transit or with verifiable manufacturing defects.

Wrong Item Shipped

If we ship the wrong item due to our error:

  • Contact us immediately with your order details
  • Provide information about the item you received
  • We will arrange to send the correct item at no additional cost

This applies only when we have made a shipping error, not when a customer orders the wrong item.

Important Reminders

Before placing your order, please:

  • Carefully review all product descriptions and specifications
  • Verify product compatibility for your needs
  • Double-check your order before completing checkout
  • Contact us with any questions about products

Once your order is placed and payment is processed, it cannot be cancelled, returned, or exchanged.

Contact Us

For questions about damaged products or shipping errors, please contact:

ICONIC MEN PRO BARBER SUPPLY
Unit #7, 6201 Hwy 7, Woodbridge, ON L4H 0K7
Phone: 1 (800) 758-1162
Website: iconicmenpro.com

By making a purchase, you accept this return and exchange policy in full.